Effective Date: August 24, 2026
Website: https://www.heavenlyfloor.net/
Business Name: Heavenly Floors Restoration
Service Area: Palm Beach County, FL (including West Palm Beach and nearby cities)
Introduction
Welcome to Heavenly Floors Restoration (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.heavenlyfloor.net/ or contact us regarding our floor restoration services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us when you fill out our contact form or communicate with us, as well as information collected automatically through your use of our website.
A. Information You Provide Directly
When you request a quote or contact us through our website, we collect the following basic information:
- Full Name
- Phone Number
- Email Address
- Physical Address
- Type of flooring service requested
- Additional Details / Messages (additional information or messages you provide about your desired project)
B. Information Collected Automatically
When you visit our website, certain data is collected automatically through cookies, log files, and tracking technologies. This includes:
- Log and Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
- Device Data: Information about the device you use to access our website.
Cookies and Tracking Technologies
We use third-party tools to understand how visitors interact with our website and to improve our marketing efforts. These tools may use cookies, web beacons, and similar technologies to collect standard internet log information:
- Google Analytics & Google Search Console: Helps us analyze website traffic, search performance, and user behavior to optimize our site.
- Facebook Pixel: Helps us measure the effectiveness of our advertising and understand visitor engagement from social media.
- Microsoft Clarity: Helps us understand how users interact with our website through session replays and heatmaps.
You can manage or disable cookies through your individual browser settings.
How We Use Your Information
We use the information we collect for the following business purposes:
- To provide, operate, and maintain our floor restoration services.
- To respond to your inquiries, provide price estimates, and schedule consultations or projects.
- To communicate with you regarding updates, customer service, or promotional offers relevant to our services in Palm Beach County.
- To improve our website functionality and user experience.
Sharing of Your Information
We do not sell, rent, or trade your personal data to third parties.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., IT hosting or communication tools), provided those parties agree to keep this information confidential.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
Your Privacy Rights
Depending on your location (such as residents of Florida), you may have certain rights regarding your personal information:
- Access or Update: You can request access to or correction of the personal information you have provided to us.
- Opt-Out of Communications: You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
- Cookie Management: You can manage or disable cookies directly through your web browser settings.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can remove it.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Business Name: Heavenly Floors Restoration
- Service Areas: Palm Beach County, FL (including West Palm Beach and nearby cities)
- Website: https://www.heavenlyfloor.net/
- Contact Page: https://www.heavenlyfloor.net/contact/ (or update with your direct email/phone if preferred)